Local Help For Healthcare Marketplace - FOX 18 Quad Cities News and Weather

Local Help For Healthcare Marketplace

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Technical issues and wait times are frustrating people who want to sign up for health insurance. Technical issues and wait times are frustrating people who want to sign up for health insurance.

It has been seven days of technical glitches on the national healthcare marketplace website and the online registration process has been frustrating for those wanting to sign up. 

For the past week, local hospitals have been offering to help the uninsured apply for a plan. Help sessions at some local libraries are there for those who need the assistance of a certified counselor. With the long wait times and uncertainty if the system will allow users through, those seeking help are becoming more frustrated.

"I wanted to know the in's and out's of how this system's going to come up and running since it's so vague," said Greg Davis. "The system has a glitch already."

The counselors have been able to answer some questions people are wanting to know but in the meantime, they hope the website will be fixed soon so they can start getting people signed up.

 

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